Frequently Asked Questions
When creating the Severan Skincare products every ingredient was carefully picked to serve a particular purpose.
Is Severan Ethical and Cruelty free?
Sure is, Severan skincare is both 100% ethical and cruelty free!
Is Severan Vegan?
Severan is 100% Vegan !
Is Severan Australian made?
You bet! Severan Skincare is 100% made in Australia.
Is Severan Eco conscious?
Playing our role in supporting the environment we made sure every action was made while considering the environment first.
Our packaging which you get your perfectly curated skincare comes in are premium eco recycled boxes produced in Australia. Our ingredients suppliers upmost values are conscious sourcing and Eco-conscious manufacturing. Our manufactures that put the products together make monthly donations to carbon offsetting, restoring eyesights, loans that change life's and support refuge for children in need.
Does Severan contain any Parabens or Sulphates(SLS)?
It does not! At Severan we can ensure every single part of our company down to each individual ingredient is devoted to support our customers in every way possible. As a result, we made a conscious decision to eliminate any parabens or sulphates.
What if I have Sensitive skin?
Although we cannot guarantee you anything, Severan Skincare ingredients have been made with people skin sensitivity in mind. As a result our products have a high focus on active soothing ingredients.
Your question wasn't answered?
Please email any other questions you may have to info@severanskincare.com
At Severan we understand you may be just starting your skincare journey and we are excited to be apart of that! If you have been using skincare no stress, this information may help you optimise your Serveran Skincare use.
Directions for Cleanser
Use morning and night. Take 1-2 pumps and gently apply to damp skin. Create a foamy lather by massaging using circular motions for 30-60seconds. Rinse with water and pat dry.
Moisturiser
Use morning and night. Take 1-2 pumps and gently apply to the skin using fingers.
At Severan we have a series of policies and terms of service that we conduct under.
Privacy Policy
Your privacy is paramount as a result have created a privacy policy to adhere by.
To see our full Privacy Policy click this link here Privacy Policy
Shipping Policy
There is nothing worse then ordering a product and it taking forever to arrive. As a result, we have worked extremely closely to build relationships with our shipping providers to ensure you have a quality experience from the click to order, to the pump of the product.
To see our full Shipping Policy click the following link:
Refund/Return Policy
The last thing we want is for our customers to be unhappy with the products we provide. However, we understand some situations can be out of our control. Due to these posible circumstances we have created a full refund/replacement policy click the following link:
Terms of Service
To see our full terms of service click the following link: